Aston Jones | Customer Service Advisor
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Customer Service Advisor

Customer Service Advisor

Full Time, Permanent
Posted 8 months ago

My client is a growing business that operates within the financial services industry. Due to growth, they are now recruiting a Customer Service Advisor to join their vibrant team based in their Covid secure office in Frodsham.


Role responsibilities:

  • Providing a great customer service to clients, predominantly over the phone
  • Answering incoming calls and responding to emails
  • Calling clients back that have requested a call-back
  • Providing accurate financial information in a polite, professional manner
  • Working within a fast paced environment
  • Working on your own initiative as well as part of a small team


Person specification:

  • Previous telephone based experience would be desirable but not essential, however you must be comfortable speaking over the phone
  • Strong communication skills
  • Great organisational skills
  • Reliable, self-motivated and a team player
  • Enthusiastic and fun personality!


What’s on offer:

  • Base salary from £19k to £24k depending upon experience
  • Vibrant, friendly office working environment
  • Great location in Frodsham, close to public transport links
  • Monday to Friday working hours
  • Ongoing training, development and support
  • Regular surprise treats and social activities
  • Regular team incentives and a host of other benefits that will be discussed at interview stage


This is an excellent opportunity to join a successful, growing team of finance professionals. My client is interviewing now so send your CV asap to be considered for this role.


Due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally. If you have not heard back from us within 14 days, please consider your application unsuccessful. By applying for this role you agree to our Privacy Policy which contains the GDPR regulations. You have the right to have your details removed from our database at any time by contacting us.

Job Features

Job CategoryFinance
Salary£19000 - £24000 Per Year
Please email your CV to In the body of your email, please include the job title & location of the role you're applying for as without this, we will not be able to process your application. Thanks!
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